Terms & Conditions

Welcome to Nuteko Health Food. These Terms & Conditions ("Terms") govern your access to and use of the Nuteko Health Food website, products, services, and related content available through www.nutekohealthfood.com ("Website").

By accessing, browsing, or placing an order through our Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Refund & Cancellation Policy.

If you do not agree with any part of these Terms, please do not use our Website.

1. Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
• You are legally capable of entering into binding contracts under applicable law.
• The information provided by you is accurate, complete, and up to date.

2. Products & Services

Nuteko Health Food offers health foods, healthy snacks, nut butters, millet-based products, seeds, dry fruits, and related food products.

All products displayed on the Website are subject to:

• Availability
• Applicable laws and regulations
• Quality control checks
• Acceptance of your order

Product images are provided for illustrative purposes only. Actual product packaging, colors, labels, and appearance may vary slightly due to manufacturing updates or display settings.

3. Product Information & Health Disclaimer

We strive to ensure that all product descriptions, nutritional information, ingredients, and health-related content are accurate.

However:

• Product information is provided for general informational purposes only.
• Statements regarding health benefits are not intended to diagnose, treat, cure, or prevent any disease.
• Customers should consult qualified healthcare professionals before consuming products if they have allergies, medical conditions, are pregnant, or are under medical supervision.

Nuteko Health Food shall not be held responsible for any adverse reactions arising from individual allergies, sensitivities, or misuse of products.

4. Pricing & Payments

All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

We reserve the right to:

• Modify product prices at any time without prior notice.
• Correct pricing errors, inaccuracies, or omissions.
• Cancel orders arising from pricing mistakes.

Accepted payment methods may include:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• Cash on Delivery (where available)

All payments are processed through secure third-party payment gateways.

5. Order Acceptance & Cancellation

Placing an order on our Website constitutes an offer to purchase products.

Nuteko Health Food reserves the right to:

• Accept or reject any order.
• Limit quantities purchased.
• Cancel orders due to stock unavailability.
• Cancel orders suspected of fraud, misuse, or unauthorized transactions.
• Request additional verification before processing an order.

If a prepaid order is cancelled by us, the payment received will be refunded according to our Refund Policy.

6. Shipping & Delivery

Orders are shipped according to our Shipping Policy.

While we make every reasonable effort to deliver products within estimated timelines, we do not guarantee delivery dates.

Delivery delays caused by:

• Courier partners
• Weather conditions
• Government restrictions
• Natural disasters
• Public holidays
• Force majeure events

shall not create liability on Nuteko Health Food.

Risk and ownership of products transfer to the customer upon successful delivery.

7. Returns, Replacements & Refunds

Returns, replacements, and refunds are governed exclusively by our Refund & Cancellation Policy.

As Nuteko products are consumable food items, returns are accepted only under limited circumstances such as damaged, defective, incorrect, or tampered products.

8. User Conduct

While using the Website, you agree not to:

• Violate any applicable law or regulation.
• Upload harmful, offensive, or unlawful content.
• Attempt unauthorized access to our systems.
• Interfere with Website operations.
• Use automated tools, bots, or scraping technologies without authorization.
• Engage in fraudulent activities.

Any violation may result in immediate suspension or termination of access to the Website.

9. Intellectual Property Rights

All content on the Website, including but not limited to:

• Logos
• Product names
• Images
• Graphics
• Text
• Videos
• Designs
• Website layout

are the exclusive property of Nuteko Health Food and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used commercially without prior written permission from Nuteko Health Food.

10. Third-Party Links

Our Website may contain links to third-party websites or services.

These links are provided solely for convenience. Nuteko Health Food does not endorse, control, or assume responsibility for any third-party content, products, services, or privacy practices.

Users access third-party websites at their own risk.

11. Limitation of Liability

To the maximum extent permitted by law, Nuteko Health Food shall not be liable for:

• Indirect, incidental, special, or consequential damages.
• Loss of profits, revenue, business opportunities, or goodwill.
• Data loss or system interruptions.
• Delays in delivery beyond our reasonable control.
• Allergic reactions or individual sensitivities to products.
• Misuse or improper storage of products after delivery.

In all circumstances, our total liability shall not exceed the amount actually paid by the customer for the product giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Nuteko Health Food, its directors, employees, affiliates, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your violation of these Terms.
• Your misuse of the Website.
• Your violation of any applicable law or third-party rights.

13. Force Majeure

Nuteko Health Food shall not be held liable for any delay or failure to perform its obligations resulting from circumstances beyond its reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fire
• Epidemics or pandemics
• Government actions
• Transportation disruptions
• Internet or technology failures

14. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, the Website, or any transaction shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

16. Changes to Terms

Nuteko Health Food reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on the Website. Continued use of the Website after any modification constitutes acceptance of the revised Terms.

17. Contact Information

For any shipping-related questions or assistance, please contact us:

Nuteko Health Food

📧 Email: nutekohealthfood@gmail.com

🌐 Website: www.nutekohealthfood.com

📞 Phone/WhatsApp: +91 63598 64549

 Customer Support Hours:

• Monday to Saturday: 10:00 AM – 6:00 PM
• Sunday: Closed